Bad news if you're sitting on old KeHE deductions.
KeHE has always had a 6-month dispute window in their terms, but they've been pretty lax about enforcing it. Well, that just changed. They've now removed the dispute option entirely for any deductions older than 6 months.
Not "making it harder to dispute." Not "requiring extra documentation." The option just disappears. You can't even try to file a dispute anymore.
What This Actually Means
This affects everything—including shortages, which were already a pain to deal with. That money you were planning to go back and recover when you "had more time"? It's probably gone now.
For new brands onboarding with KeHE, any historical deduction data older than 6 months is basically just for your records at this point. You can look at it, cry about it, but you can't do anything about it.
What You Can Do Right Now
Even if you're not using Glimpse (yet), here are some tactical steps you should take today:
1. Pull your deduction report immediately. Log into your KeHE portal and export every deduction from the last 6 months. Don't wait until tomorrow.
2. Flag anything that looks weird. Shortages on full pallets? Pricing deductions that don't match your agreement? Promo deductions for promos you didn't run? Mark them all.
3. Start gathering proof now. For shortages, get your BOLs and proof of delivery. For pricing issues, dig up your rate sheets and agreements. For promo deductions, find your promo calendars and terms. The earlier you start, the better.
4. Dispute the obvious ones first. You've got a limited window, so prioritize the deductions where you know you're right and have clear documentation.
5. Set up a weekly check-in. Pick a day every week to review new deductions. Make it a recurring calendar event. The longer you wait, the closer you get to that 6-month cutoff.
The Real Cost of Waiting
Here's the thing: most brands don't realize they have invalid deductions sitting in their account until months later. Maybe it's a shortage that was actually delivered. Maybe it's a pricing dispute that never got resolved. Maybe it's one of the dozen other deduction types that KeHE loves to hit you with.
And now the clock actually matters. Six months. That's it.
Every day you're not actively monitoring and disputing these deductions is another day closer to losing the ability to recover that cash. And given how long it can take to gather proof of delivery, reconcile invoices, and actually find these deductions in the first place... six months goes by fast.
Don't Leave Money on the Table
Look, we built Glimpse specifically because we kept seeing brands lose thousands of dollars to invalid deductions they didn't catch in time. This change from KeHE just makes that problem worse.
If you're not systematically tracking and disputing deductions as they come in, you're basically giving money away.
The clock's ticking. What are you waiting for?
Try Glimpse for free this quarter and stop losing money to invalid deductions.
